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1. 

   powis
   Member
   Posted 10 years ago

   Hi, we have an IOS apps which using the default Media Player Framework for video playback, we found that if the video source come from the download feature from MediaCore, for example :

   http://www.youth.gov.hk/video/files/363-cad-atco-1.mp4?download=1

   The video most of the time can't be played by the video player in our app,sometime the video can't be started, or the video will be stopped after 2 or 3 seconds. We sure that is no any networking issues between the servers and phone and we also tested that if the video files are directly access from webserver rather than mediacore server, the video playback has no problem. Our app is Youth.gov.hk which can be found in apple store and anyone have similar experience like this?

   Thanks!
2. 

   Felix Schwarz
   MediaDrop developer
   Posted 10 years ago

   On a quick test I noticed some issues as well (using the download link directly), sometimes the download was aborted after a few kB (besides being really slow). If you're hosting videos yourself, I guess it's really important to look at the "file_serve_method" in your deployment.ini.

   If you serve static files through MediaCore directly (default setting) a few slow clients may tie up all worker processes and no other connections to MediaCore will be possible until one of the downloads finish. If you set the option to "nginx_redirect" nginx will do the file transfer so your MediaCore worker processes can answer other requests.

   Also: Why do you use "?download=1"? Maybe some of the extra headers confuse iOS?
3. 

   powis
   Member
   Posted 10 years ago

   Hi! Felix, Thank you for your prompt response!

   Thank you for your suggestions first and may be i can give you more additional information for our case. The reason why the URL contains the parameter "download=1" since this is one of the default parameter provided from MediaCore when we check the download link from MediaCore. BTW, actually we have tried to use the URL download link without "download=1" and same video playback issue in IOS app, but one thing is different, our app have a "download" video function which allow user download the video from out server and watch the video in offline status, we found that if the url contain "download=1", the download function will not work but it will be fine if we removed "download=1". Moreover, this video playback issue never happened in our Android app, no matter have "download=1" or not. Video always can be played smooth in our Android version of app.

   We will still check our mediacore based on our suggestion and definitely will let you know our result.

   Again, thanks a lot on your help!

   Regards,
   Powis

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