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8 posts Started 12 years ago by Ian Nalepa Latest reply from Ian Nalepa
Hello,
We've been working on a MediaCore deployment and just decided to check IE8. To our horror, we're getting the following error in the IE log and the player just shows a blank black box:
LOG: No suitable players found
Has anyone else seen this or does anyone have an idea of what to try?
Link to site: http://video.smeal.psu.edu/
Thanks!
Further digging has revealed that this is being reported by the JW Player embedder. My guess at this point is that it may not have anything to do with MediaCore, but something we've done or an issue with the JW Player setup. I'll report back if we find that there's something MediaCore that is causing this.
Just wanted to let you know that IE8 works with the default MediaCore JWPlayer. However I'm curious what you find out :-)
We did update to the latest JWPlayer 5.9.x. I'm guessing this is part of the problem. The following link is an example page which produces the error in IE7/8:
http://video.smeal.psu.edu/scripts/third-party/jw_player/jw_markup_test_original.html
So far I've traced the issue to something in the file here:
/mediacore/public/scripts/mcore/players/jwplayer.js
If I bypass this code with static embed shown here, everything works in IE:
http://video.smeal.psu.edu/scripts/third-party/jw_player/jw_markup_test_04.html
The code for implementing the JW Player just seems to be a little out of date. I noticed that "players" is still used but has been deprecated. "modes" is the current method. I tested and this had nothing to do with the IE issue, but I'm wondering if there's something else that IE is choking on.
I did want to ask about permanently bypassing /mediacore/public/scripts/mcore/players/jwplayer.js. I tried to go through the code and figure out what it does, but it just seems to handle various cases and the loading of the player. I believe the embedder JS provided with JW Player does all of that. When I bypassed the above file, it seemed to work fine. Do you think I'd be breaking anything by bypassing the MediaCore jwplayer.js code?
I'm curious what this code actually does as I'm not JS or Python expert.
Also, I saw that you upgraded the repo to the latest JW Player. Were any modifications to players.py or jwplayer.js required?
Thanks!
I retested with IE8 (Win XP) + IE 9 (Win 7) and it works perfectly fine for me without any further modifications.
In MediaCore a player has two sides: One Python class which retrieves the specific configuration and a special client-side counterpart which reacts to client-side events (most notably player resizing, e.g. for widescreen). Therefore removing jwplayer is not recommended in general.
Ah yes, I didn't notice that bypassing the MediaCore JS for the player has broken the widescreen expand.
Just to clarify, were you testing your latest DEV build with the updated JW Player files or the 0.9.1 release with default 5.5 player?
I just tried rolling back to the 5.5 JW Player and that fixed my IE7/8 issue. If I try upgrading the player to 5.6 or anything newer, it breaks in IE7/8 but works in all other browsers. I'm guessing something changed in the 5.6+ JW Player JS which is not playing nice with MediaCore.
As always, thanks for the info and help!
> were you testing your latest DEV build with the updated JW Player files
yes - though I don't remember anything being different to 0.9.1 when it comes to players/the media template.
However I found some display issues in IE 8 and a FlowPlayer issue in IE9.
Ok, maybe I'll grab the latest dev build and try it out. Our's is definitely breaking in IE as soon as we go above the JW Player included JS file for 5.5. Even updating to the final 5.5 minor version JS from their website breaks it. All that works is the MediaCore bundled 5.5 JS.
I guess we will experiment a bit.
> However I found some display issues in IE 8 and a FlowPlayer issue in IE9
I've seen some other weirdness in IE with the search bar. I believe in IE7 we've seen the word "search" positioned a 2nd time over the magnifying glass icon.
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