Community Forums

1. 

   samhs
   Member
   Posted 13 years ago

   Media uploads correctly, but doesn't serve from within Apache correctly. I've set Apache to use mod_xsendfile:

   LoadModule xsendfile_module modules/mod_xsendfile.so

   The file exists, and no errors are reported by Apache when I restart it so I'm guessing it's being loaded okay.

   But when I attempt to view the video I get a message that says:

   "Video not found or access denied: /files/25-myvideo.mp4

   On querying the file directly using an online tool I get:

   #1 Server Response: http://www.mysite.com/files/25-myvideo.mp4
   HTTP Status Code: HTTP/1.1 406 Not Acceptable
   Date: Wed, 17 Nov 2010 18:15:07 GMT
   Server: Apache/2.2.17 (Win32) mod_wsgi/3.3 Python/2.7
   Pragma: no-cache
   Cache-Control: no-cache
   Content-Length: 122
   Content-Type: text/plain; charset=UTF-8

   (although interestingly I get the file offered as a download if I try directly in firefox where it says it's a type MP4)

   Any help/advice/thoughts gratefully received!
2. 

   samhs
   Member
   Posted 13 years ago

   Actually I think I've solved the x-sendfile problem, but whereas when I remotely host the media files the player uses a progressive download approach (so that you can start watching the media pretty much immediately), when hosting them on the Apache server it wants to download the whole file before it will show any video, and in fact once the file is fully downloaded it still doesn't display the video in the player.
3. 

   samhs
   Member
   Posted 13 years ago

   Anyone else encountered this problem? My workaround is okay for the time being, but it means users can't upload media directly, reducing the usefulness of the platform.

   Thanks in advance :)
4. 

   Nathan Wright
   Maintainer
   Posted 13 years ago

   The 406 Not Acceptable response happened because of the tool you used to make that request. We look at the Accept request header to see what Content-Types the browser/util expects to get back, and if it doesn't match the Content-Type of the file, we raise that error. So depending on what tool you used (which is probably configured to return only text/* ) this is the expected behaviour.

   What browser are you normally using? And with what player?

   You could try temporarily reverting to MediaCore's built-in file serving mechanism instead of using xsendfile, to see if it's a problem with the Apache configuraiton that's preventing seeking. Edit your deployment.ini file and change file_serve_method to default.

   One more thing to experiment with would be to edit mediacore/controllers/media.py. Find line 302:
   

   # Headers to add to FileApp
                   headers = [
                       ('Content-Disposition',
                        'attachment; filename="%s"' % file_name),
                   ]

   And remove the lines starting with Content-Disposition and attachment so it looks like this:
   

   # Headers to add to FileApp
                   headers = [
                   ]

   We found that this header caused problems with iPhones and some other devices so perhaps that's causing the problem here as well.

   That should be enough for us to identify the problem, so let me know how it goes! Cheers.

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